Secure Remote Plant and IT System Service
Remote maintenance of machine plant or IT systems via the Internet is attractive for both sides: manufacturers or service providers can guarantee their customers rapid support and extend the range of services they provide; the customers can receive professional support at any time and the maintenance requirements and downtime are reduced – meaning costs are also lessened. To ensure that such a profitable business relationship does not bring high follow-up costs with it, it is important that high IT security requirements are met. This is due to remote maintenance of plant or IT systems requiring that customers open their networks for external access. If malicious software or unauthorized third parties were able to use this path to gain access to, for example, a production area and cause damage there, it could involve substantial additional costs – and certainly affect the business relationship with the manufacturer or service provider.
We support manufacturers, service providers and also end customers that use remote maintenance services with the development and installation of high security systems. Key features of our solutions are their simple integration in existing networks, ease of operation and audit-proof recording of all activities.
Our Products for Secure Remote Plant and IT System Service
High-secure remote service access to industrial plants and IT systems
High-security remote maintenance for SAP systems