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genubox Highlights
Fernwartungs-Appliance genubox, Hardware S
  • Reliable securing of remote maintenance access

  • Live following and video recording of all remote maintenance activities

  • Convenient operation using a Windows app

Gütesiegel IT-Security made in Germany

Success Stories

Satisfied Customers from Remote Maintenance Service

The KASTO Maschinenbau company, based in Achern in Baden-Wuerttemberg, Germany, is specialized in the sawing and storage of metal from compact systems for small businesses up to full automatics with integrated storage systems – and is the world-wide market leader with over 140,000 customer
installations. When customers purchase a powerful sawing machine or a custom storage system they expect rapid service from the manufacturer at all times in order to guarantee problem-free operation. KASTO, which is a mid-sized engineering company with 700 employees, provides this service world-wide – using remote maintenance access via the Internet. This remote maintenance solution allows regular monitoring, quick reaction times and often removes the need for a technician to be deployed on-site. In addition, the solution implemented meets two other important requirements: it is simple to administer and ensures the security of KASTO’s customers’ IT. more»

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