Comprehensive Service for Your IT Security
In addition to our IT security solutions, we offer support by genua or one of our qualified sales partners. It is also possible to charge us with the complete administration of your security solutions, to use our 24/7-hotline and a regular update service. We provide you with an individual service package based on your requirements. The advantages: your IT security systems work properly and are always up to date. So you can save expenses for employing system administrators and concentrate on your core business.
Customer Survey Results
Karlheinz Huber, manroland: "The security of the company network and the trouble-free operation of the worldwide remote maintenance of our printing machines have the utmost priority at manroland. These requirements could be met by the good proactive and flexible reactive genua service."
Andreas Braunmiller, RTL 2: "Even though firewalls and VPN systems only form a part of our complex security strategy, it was extremely important for us that the hardware offers a high potential for integration and that our partners have extensive expertise both as a solution and as a service provider. Therefore we are pleased to have found the right solutions for our needs with a company such as genua, giving us the optimal strategic preparation we require."
Martin Marshall, Schreiner Group: "We can rely on genua’s service at all times. We receive quick and competent assistance if we have any queries. They not only provide us with solutions but are also always there with useful background information. I can recommend genua every time."
Rüdiger Schwan, Julius Kühn-Institut: "We have been working with genua since the first genuboxes came on the market. Since then, genua has helped us to develop a complex system linking and providing Internet access for our sites. This collaboration is characterized by a high level of technical expertise and extraordinary helpfulness. The comprehensive and reliable service provided by genua enables us to operate our IT systems securely."
Walter Dittrich, Ansbach District Administrator’s Office: "genua has been reliably meeting our IT security needs since 2004. The genua Team has always shown a high level of competence and engagement, whether they were developing the first security policy or implementing the rigorous Bavarian Administration’s network guidelines. System modifications and extensions were technically sound and implemented quickly, pleasantly and with a minimum of trouble. genua is very recommendable."
Your Benefits from our Customer Service
- Tailor-made service for your requirements
- Competent support directly from the manufacturer
- Our distribution partners have direct contact to genua as well
- Exact problem analysis on test systems