Results of the GeNUGate customer survey
In the summer of 2007 we asked our customers for their opinion on our IT security solutions.
The results of our customer survey on the two-tier firewall GeNUGate are as follows:
| How important are the following criteria for your decision to use the firewall GeNUGate? |
|
|
1. BSI-Certification |
|
|
|
|
|
| Top-2-Box (answer 1 and 2 combined) |
| 1 |
Very important |
| 2 |
Important |
| 3 |
Unimportant |
| 4 |
Very unimportant |
| Do not know
|
|
| as percentage |
| 83,0 |
| 50,0 |
| 33,0 |
| 11,4 |
| 1,1 |
| 4,5 |
|
|
|
|
2. P-A-P implementation |
|
|
|
|
|
| Top-2-Box |
| 1 |
Very important |
| 2 |
Important |
| 3 |
Unimportant |
| 4 |
Very unimportant |
| Do not know
|
|
| as percentage |
| 88,6 |
| 53,4 |
| 35,2 |
| 2,3 |
| 4,5 |
| 4,5 |
|
|
|
|
3. High Security Level |
|
|
|
|
|
| Top-2-Box |
| 1 |
Very important |
| 2 |
Important |
| 3 |
Unimportant |
| 4 |
Very unimportant |
| Do not know
|
|
| as percentage |
| 97,7 |
| 88,5 |
| 9,2 |
| 0,0 |
| 0,0 |
| 2,3 |
|
|
|
|
4. Comprehensive Solution |
|
|
|
|
|
| Top-2-Box |
| 1 |
Very important |
| 2 |
Important |
| 3 |
Unimportant |
| 4 |
Very unimportant |
| Do not know
|
|
| as percentage |
| 85,2 |
| 52,3 |
| 33,0 |
| 11,4 |
| 1,1 |
| 2,3 |
|
|
|
|
5. Manufacturer Support |
|
|
|
|
|
| Top-2-Box |
| 1 |
Very important |
| 2 |
Important |
| 3 |
Unimportant |
| 4 |
Very unimportant |
| Do not know
|
|
| as percentage |
| 89,8 |
| 65,9 |
| 23,9 |
| 6,8 |
| 1,1 |
| 2,3 |
|
|
|
|
6. High Quality Support |
|
|
|
|
|
| Top-2-Box |
| 1 |
Very important |
| 2 |
Important |
| 3 |
Unimportant |
| 4 |
Very unimportant |
| Do not know
|
|
| as percentage |
| 95,5 |
| 75,0 |
| 20,5 |
| 1,1 |
| 1,1 |
| 2,3 |
|
|
